Saving the Return

To save the return and refund payment to the customer, click the Save button. The following 'Return Payment' window will appear.

The 'Total to Return' amount is the 'Total Return' on the Merchandise Return window less the original invoice balance if the option to Automatically Reduce Invoice Balance was selected. The 'Total to Return' is the amount to refund to the customer.

Note: If it is necessary to return to the Merchandise Return window, simply click the Cancel button at any point.

More:

Adding a Return Payment

Creating a Credit Invoice

Refunding by Check

Deleting a Refund Payment from the Payments Grid

Interfacing with ICVerify for Credit Card Refunds

Posting the Return